Neil Medical has learned from experience to process customer orders in the manner that best meets each client's needs. With the MDS suite the sales funnel creates a unified pipeline for these orders. Orders can be:
Called in or emailed directly to customer service representatives.
Faxed on a custom order form based upon customer preferences or generated from sales history.
Entered via the Remotenet Web interface to MDS, which provides 24 hour on-line access to order placement as well as complete customer history.
Neil Medical's specialized ordering system developed in-house that seamlessly interfaces with their MDS system.
The MDS system offers interfaces to many third party ordering systems.
Lastly, MDS supports all major EDI transactions including purchase orders, invoices, and sales tracings.