Friday, December 12, 2014

I learned by watching it on youtube..

FREE web based training videos to now available on our Support Web Site


Often when faced with a daily challenge , I will tell people to just google it , but more and more I am finding that people learn from video in a much more common and simple fashion. 
We wanted to give customers an easy and exciting new way to learn the MDS system. 
And a result we have released a set of training video's specifically tailored to the questions our customer have asked us. 

If you follow TED Talks you might enjoy this one, 

http://www.ted.com/talks/daphne_koller_what_we_re_learning_from_online_education?language=en

But really the point in that video allow you to learn at your own pace , and while it's not interactive and responsive (yet) 
it does allow you to save time and money and you don't have to remember everything anymore..


Traditional training methods are still available via our Training Department but more and more clients are taking advantage of self paced web based training classes to familiarize themselves with the myriad of features within the MDS system. 



Want a specialized set of video's done for your company? Contact us today.. 



The Systems House, Inc. (TSH), formed in 1979, is a company with a long standing reputation for outstanding customer service. With in excess of 250 installed MDS clients throughout the United States and Canada, TSH is widely recognized as one of the premiere suppliers of software and computer solutions for the Distribution marketplace. TSH has made a corporate commitment to distribution, which assures our customers that the latest in technology innovation, so critical to their success in the complex and fast changing world of distribution, will be available when needed.



For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to sales@tshinc.com
Click here and tell us how we can help you with your business solutions.

Friday, December 5, 2014

Where is my package now?

 



The Systems House, Inc. announces the release of an


Interactive Online Shipping Integration Kit  


for the MDS Suite of Products


In keeping with the fraud prevention theme of the month, we have expanded our proof of delivery options to allow you to better track and identify where your packages are heading. 
As more and more providers move to a home health based model and take advantage of shipping to nurses in the field or to patients directly. It is increasingly more important to  have real-time access to proof of delivery and signature information.  With our latest updates this information is at your fingertips.. 
 
 Shipping Integration is Simple and Easy

Shipping integration is an important part of any ERP system. TSH has extended our use of the MDS Web Services framework to integrate both FedEx and UPS's online XML API's. What this means for TSH customers is the ability to do utilize their current FedEx and UPS accounts within the MDS system. Providing your business with the most accurate shipping calculations available. The FedEx and UPS Online (API) tools are now integrated into the MDS system utilizing the latest XML and SOAP internet based technology. The simplified online interface allows for a number of capabilities:
  • Rates & Service Selection XML, version 1.0.
  • Signature Tracking XML, version 1.0.
  • File Download for Quantum View XML, version 1.0.
  • Address Validation XML, version 1.0.
  • Tracking XML, version 1.0.
  • Time in Transit XML, version 1.0.
  • Tracking HTML, version 3.0.

Integrated Proof of Delivery and Tracking

Save time and effort by verifying delivery before your customer calls looking for their package.
The MDS POD (Proof of Delivery) Module utilizes the Integration toolkit to check each package for a proof of delivery. for when available a PDF including signature capture with the delivery information is made available to the MDS system. With two simple clicks the MDS system can not only track the package to the destination it will also provide a proof of delivery allowing you to know the packages arrived safely and prevent any billing disputes.
With end-to-end solutions developed and supported by UPS and Fedex and integrated seamlessly into your MDS system, you can relax and feel confident that your customer service department is on top of delivery and package tracking information.


For more information about our Fedex and UPS Integration Kit
Call The Systems House, Inc. at 1-800- MDS-5556.
Or send a message to sales@tshinc.com


About TSH
The Systems House, Inc. (TSH), formed in 1979, is a company with a long standing reputation for outstanding customer service. With in excess of 250 installed MDS clients throughout the United States and Canada, TSH is widely recognized as one of the premiere suppliers of software and computer solutions for the Distribution marketplace. TSH has made a corporate commitment to distribution, which assures our customers that the latest in technology innovation, so critical to their success in the complex and fast changing world of distribution, will be available when needed.

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to sales@tshinc.com
Click here and tell us how we can help you with your business solutions.