Friday, August 26, 2022

Futures So Bright, I gotta wear shades...


Join us for what's next as the Systems House grows into the future
We had a busy summer, and I am excited to share the next step in The System House’s journey. Today, we announced that we have been acquired by Aptean, a global provider of mission-critical enterprise software solutions.

As you may know, Aptean is one of the world’s leading providers of industry-specific software, world-class products and services that assist customers in effectively running and growing their businesses and enabling them to be Ready for What’s Next, Now®. In total, Aptean’s solutions are used by over 10,000 customers around the world. With both cloud and on-premise deployment options, Aptean’s products, services and unmatched expertise help businesses of all sizes to scale and succeed. 

Aptean shares our commitment to delivering software purpose-built to meet the needs of discrete and process goods distributors. TSH’s solutions, and our expertise in serving distributors in the health care sector, will complement Aptean’s exisiting offerings in the distribution space. Together with Aptean, we will have additional resources and scale to enable us to support you and your business.

For those of you on the fence about making the switch to a New ERP System , who were hesitant to look for an industry specific solution, because of size ,scale and capability. 

Now is the time to look again!

Now that TSH has joined Aptean, you will have access to a larger group of experts and additional products. As always, we want you to know that the TSH team is still dedicated to delivering  excellent customer service and will do so with the added strength of 3,500 employees and 10,000 customers in the ERP Software Market. 

Don't get left behind as we build the ultimate health care distribution software solution... 

Contact Us

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Friday, June 17, 2022

5 Questions to Ask Potential ERP Vendors

Reposted from  NAW Smartbrief..

This one kind of made sense to repost as I think it hits all the high points. 

Any ERP partner will explain basic implementation processes and answer simple questions, but a real partner is aware of challenges and can advise on solutions and pivot when the proposed solution needs adjustment.

Check out our updates website. 

Your Enterprise Resource Planning (ERP) partner can determine if an implementation succeeds or fails. With so many ERP partners out there, how do you find the right fit?

Any ERP partner will explain basic implementation processes and answer simple questions. A real partner is aware of challenges and can advise on solutions and pivot when the proposed solution needs adjustment. Knowledgeable and trusted partners will welcome more challenging questions like the five below.

1. How Well Do You Understand My Industry?

Every industry has pain points and needs. A valuable ERP partner understands the ins and outs of your industry and what solution can help you operate effectively and efficiently.

Your ERP partner must also understand your environment. How can a provider recommend the right solution for your business goals if they don’t know your target customers, competitors and challenges?

If they cannot speak to your industry, thank them for their time and move on.

2. What Sets You Apart From Your Competitors?

Your ERP partner should be eager to prove what sets them apart. A quality partner has a combination of industry expertise, unique service and solution offerings, and strong working relationships with relevant Independent Software Vendors (ISVs).

Ask about any relevant:

  • Industry or software certifications
  • Change management experience
  • In-house developers
  • Work culture
  • References (e.g., former customers, ISVs, etc.)

Your prospective vendor should also speak to how they handle any necessary software customization.

3. How Will You Help Manage Change in My Company?

Change is difficult for businesses – especially when implementing new technology.

Employees are going to have to learn a new system. Some may feel overwhelmed with the idea of adapting, and others may worry about having their jobs replaced. Management’s responsibility is to ensure buy-in from their team. While it sounds like a lonely job, it doesn’t have to be.

An ideal ERP partner should work closely with executives and managers to communicate with team members and ease them into new workflows. In short — keep the lines of communication open and train your people.

4. How Do You Measure Success?

An effective digital transformation helps your business operate more efficiently. How do you know if things are working? Figure out a way to quantify what the change should achieve. After all, if you invest the time and money into new technology, you want to make sure you’re getting a return.

Share your list of goals and expectations with your ERP partner. Ideally, a good partner will help define your expectations, determine Key Performance Indicators and measures of success. Ideally, you should see boosts in sales, productivity, profits and customer experience as you start implementing new systems.

If a vendor tells you that success can’t be defined or measured, consider that a red flag. Your partner should demonstrate the effectiveness of your ERP implementation and help you overcome roadblocks.

5. Do You Offer Continued Support?

Integrating new software into your business is a process. Even after the initial stages are complete, your company will need continued support to ensure success. Programs will continue to evolve. To be competitive, you will need to adapt and improve continually.

You want a partner who will be around after the implementation is over. They will be there to support your team and assist your IT department if issues arise. Your partner should also have a coding team available to oversee future software updates, integrations or customizations.

A great ERP vendor will do more than sell you software. They will be a partner throughout your digital journey to set you up for success.

Ready to partner for success? 

Contact Us Today. 

Friday, May 27, 2022

Scan - Track - Deliver - Simple Easy Software to Take Control of your Last Mile Delivery


Delivery Master Professional Click to Learn More 

Take Control of Your Deliveries with Delivery Master

Delivery Master allows you to improve delivery efficiency and accuracy. Control and track the shipment and delivery of customer orders from the shipping dock right to your customer's hands. With Delivery Master you will know the correct packages are delivered to each customer and have the proof of delivery with an electronic signature, available to all authorized staff members in your organization.

With Delivery Master You Can
  • Improve truck routing and scheduling
  • Download the electronic manifest to a handheld device, then record delivery and stop information
  • Displays manifest by Route and StopScan packages to ensure the right delivery is being made
  • Capture signatures electronically
  • Capture Delivery Images
  • Ensure all packages are delivered because each package is scanned onto the truck and off of the truck
  • Minimize missed, lost or delayed shipments that could become collection or customer service nightmares
  • Keep a history of all delivered packages sorted by Customer and Driver
  • Update collected signatures to your Server with GeoTags for location verification

Ready to Take Control of your Last Mile

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Friday, May 20, 2022

Ready For Serialization?

Learn About how the MDS-Nx System easily scans and identifies product that is serialized and provides a standard GS1 Barcode.


MDS supports full Serialization with tracking, serial inquiry and auditing.

Serialization and Traceability 

Utilizing GS1 Standards there are 3 components:

Identify – Using globally unique identification keys

GLN – Global Location Number.  Your company and warehouses will have a unique GLN number. All of your customers and their shipto’s should have GLN numbers assigned by GS1.

GTIN – Global Trade Identification Number.  Each item will have a unique GTIN for each saleable unit of measure.

SSCC – Serial Shipping Container Code. Serial shipping container is used to identify items packaged together for transport.

Capture your barcode data  – by utilizing barcode scanning

GS1 DataMatrix barcode is read by camera-based bar code scanners. 

Each Barcode Contains: GTIN, Expiration Date, Lot Number and Serial Number of the item

Alternately you can also use GS1-128 line bar code.  Easily read by a handheld scanner.

Product Setup

Import GTINS using MDS Import (Product, GTIN , UM) 

Setup in MDS Product Master 

Vendor Label Setups

Scan Labels to Identify Important Data

Link Scanned Data to Existing Products for GTIN

Log all Scans to Review Vendor Label Formats and Standards 

Update and Save Delimiters so barcodes can be easily decoded

HDA EDI856 Track and Trace

The Detail Purchase Order Inquiry will show the inventory as In Transit and the Expected Deliver Date when information has been received

Currently, the lot information, including expiration date is sent in the EDI record.  The serial number will also be included Alternately  Data may be sent via EPCIS 

Intransit/Pending Pedigree, At PO Receiving time, you will select the Intransit record that was created and match to your inbound T3/Pedigree allowing for: 

Automated Pedigree (T3)

The Pending Pedigree Selection screen will show for any incoming Pedigree items

If desired, you can see detailed Pedigree information by clicking on the Pedigree Detail button

Using the MDS-Nx compliance is simple fast and easy. 

Ready to Serialization? 

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Friday, May 13, 2022

In the midst of chaos, there is also opportunity...

“In the midst of chaos, there is also opportunity”  ― Sun-Tzu  

This year our theme is simple, Capitalize on the Chaos .  (part 2)

See ways to make your company more resilient,  responsive and ready for the chaos using software tools that are tailored to the Healthcare Supply Chain.  Help us to Help you grow your business. 

Visit with us to see what other IMCO members have done to build and grow their business.  See how we can quickly and simply solve business problems and provide solutions for your daily business challenges.

Join us at the IMCO National Conference this year. 

Join Us Monday 4pm for our Annual User Meeting 
  • Sixth Consecutive Year of Sales Growth
  • New Expanded headquarters in Florida
  • Latest Release FEB-22 Enhancement List
  • New Remotenet Web Plug ins
  • Plans for 2023-2024

Ready to Capitalize on the Chaos? 

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Wednesday, March 9, 2022

Capitalize on the Chaos

The world today seems full of chaos, but as the expression goes:

“In the midst of chaos, there is also opportunity”

― Sun-Tzu

This year our theme is simple, Capitalize on the Chaos . 

See ways to make your company more resilient,  responsive and ready for the chaos using software tools that are tailored to the Healthcare Supply Chain.  Help us to Help you grow your business. 

Visit with us to see what other NDC members have done to build and grow their business.  See how we can quickly and simply solve business problems and provide solutions for your daily business challenges.

Join us at the NDC Exhibition this year (IN PERSON) 

Nashville Tennessee 

April 11th -13th 

Gaylord Opryland Hotel

Ready to Capitalize on the Chaos? 

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Friday, February 25, 2022

Pricing Strategies for The Future - Simplicity is Complex..

 Far too often, pricing for distributors turns into a futile exercise in juggling. At any given moment you may be dealing with up to thousands of customers purchasing from your list of hundreds of thousands of products after intensely negotiating their contracts. Mixed with supplier prices, transportation, and other costs, this can lead to razor-thin margins. Add deliberations with your suppliers and wavering inventory turnover rates and it can become too much to handle.

Now factor in the multiple technological solutions distributors tend to use to manage their various data elements, such as customer rebates, supplier programs, competitive cross reference files, etc. This creates a cycle of missed opportunities to improve margins and profit. One could make the point that it's likely that you need a real system to help you navigate the complexity of such a pricing model, but the reality is that when you think about it, Simplicity is complex.

Most distributors still adhere to traditional pricing methods that focus their efforts on avoiding complications. Whether they base prices on cost, their customers, or their competition, a simplified pricing model does more harm than good, despite the occasional growth spurt. But today we make that point that we need to change the way pricing is viewed. “Embrace the complexity” because in the end it's really very simple.

But, how you ask? There are three aspects of the distribution pricing model that are primed for disruption and it starts with being open to change.

Step 1. Building a Pricing Function

Pricing, as distributors know it, relies heavily on the cost of the product or raw material. From the get-go, it seems like minimal control of the price is in the hands of the distributor; the supplier sets the starting price level. More often than not, the price charged by your supplier will fluctuate, and you will follow suit as you see fit to avoid losing much business. Wouldn’t it be nice to have the guidance to know when and where you can pass along these price increases? Within the structure of your organization should be a pricing function.

This can be in the form of a centralized group controlling the prices for the company, a decentralized function that allows each region or product manager to utilize their localized knowledge, or a center-led format, which uses the centralized group to set prices, but allows the decentralized group to have the final say on what to do. No matter what you choose, the important facet of this model is focusing more on pricing as an adjustable asset in your control to emphasize the value of your products, not the cost. Above I mentioned cost, customers, and competition. With the pricing function established, your new pricing models can incorporate all three, rather than just one at a time. As each aspect is incorporated, the value of your product begins to take shape.

This is the first step, but your pricing function cannot succeed with disconnected data.

Step 2. The Unified Pricing Database

Your new pricing team needs visibility. If they are pricing blind, you are leaking margins. By using multiple systems, your team is handcuffed by the level of analysis that can be performed. Consequently, cost plus or list price models become the chosen pricing option. Defaulting to these models removes the ability to deeply analyze how your business and products fit into the greater ecosystem.
To increase visibility into pricing options, adopt a platform that brings your data into one space. New profit opportunities will arrive as a result of the increased cross-analysis capabilities. Take your large accounts as examples. You likely have a few large accounts that receive the bulk of your attention. These are negotiated heavily and scrutinized at every step of the process to ensure maximum profitability. Market factors, competitor movement, and cost are all considered when setting and analyzing these prices.
Now, imagine if your data is in one place and that large account scrutiny can be automated across your entire portfolio of accounts, increasing the profitability of those deals.

With a unified source of pricing data, you will also be able to uncover opportunities to negotiate better supplier costs, optimizing your supplier rebates and costs.
The staff is in place and the technology is up and running. Progress is being made, but you still aren’t quite sure what to look for.

Step 3. Where to Look

Standard distribution pricing models segment at the base level: product category, region, and size of customer for example. While a good start, this is nowhere near enough. With the cross-analyses in your new system, you must look into internal and external data — current and historical. From these analyses you will be able to look horizontally, in addition to vertically.
Market factors are a great place to start. Are there big changes occurring? Are your suppliers’ raw materials being affected? Be proactive in your analysis and research to prepare your own system for changes.

Additionally, your customers are possibly the biggest source of insight. It seems obvious, but this group is frequently overlooked. When analyzing your contracts, look at your customer’s willingness to pay. Are they buying more of a certain product? Are they purchasing more products off contract? Are they not purchasing off contract at all?
These questions lead to immense profit opportunities and take all factors into account when defining your value. Of course, these are small on a case-by-case basis, but the incremental impact to your bottom line is substantial.
Segmentation by product category, region, and customer size is still useful, but more so when used in conjunction with other product, customer, and transaction attributes like: commodity versus non-commodity, strategic customer versus non-strategic, customer value and product classification.
Your pricing team can then work with your frontline sales organization by guiding them with data-based insights along with the supporting metrics and tools to ensure your frontline is confident in the guidance. A strong collaboration between pricing and sales solidifies positive pricing behaviors.

Focusing on cost or list price is a temporary profit squeeze that keeps you chasing an unsustainable benchmark of success. Often customers ask - What is the price for this item? In the MDS-Nx System that price is really a function or algorithm - so it's not a simple answer. But if you build a function and rely on your system it becomes a simple task , with a much more complex answer.

Ready to build a relationship with your technology providers?

For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to
Click here and tell us how we can help you with your business solutions.

Friday, February 18, 2022

Big Data, Decision Making for the New Age...

 Across many industries, both business planning and key decision-making are increasingly informed by big data. As pressure mounts to match business operations to the record pace of current, aggressive market innovation, more organizations are looking to base decisions on hard numbers in order to mitigate risk and maximize returns on investment. But faulty interpretation of data invites error in deriving and applying insights. These new risks have created opportunities for the CFO and Finance Teams to collaborate with other members of the company to usher in new ways of working and to obtain a competitive advantage in their markets.

One such risk derives from big data failures from information overload and resulting delays in decision making. The successful strategic use of big data requires two steps: deriving relevant insights and then implementing them to create informed strategies. Both of these steps have spawned problems within organizations today.

 According to a recent report, “Joining the Dots: Decision Making for a New Era,” by the American Institute of CPAs (AICPA) and the Chartered Institute of Management Accountants (CIMA), 32% of 300 C-level executives at large organizations from 16 countries around the world C-Suite said big data has made things worse, not better, for decision making.

Image result for show me the way big dataWith these new findings shedding light on common big data struggles, it’s critical that CFOs identify new ways of working with it. Finance is best situated to do so because of its unique position of understanding the whole, empowering the corporation’s existing information technology team, and collaborating with both HR and other members of the C-suite. 

Finance chiefs for companies interested in besting the competition in terms of the use of big data can overcome the roadblocks in two steps. Further, large companies are finding their decision-making structures are working against them. Common vertical hierarchies undermine the ability for a company to use existing skill sets, collaborate effectively, and execute initiatives swiftly, especially in response to the “information overload” that big data brings. In fact, 70% of those surveyed said at least one strategic initiative failed in the last three years due to delays in strategic decision making.

Step One: Mobilizing the Finance Function

The first action CFOs can take is spurring their companies ’ big data successes is vetting their finance teams’ capabilities. It’s essential that this be a discussion, rather than a performance observation, as the team’s abilities can differ greatly from what they’re tasked with executing day to day. Analyzing data and turning the most relevant pieces into strong business insights requires new and nontraditional competencies, including macroeconomic analysis, influencing organizational outcomes, negotiation and decision making, collaboration and partnering, and business relations.

If the current finance function does not have these capabilities, you should refer to a competency framework to help identify what skills and competencies are missing from your team. After all, investing in professional development is far more economical than looking to attract new, unproven talent, and no one within the organization has a better understanding of how to analyze numbers and apply them in a business context than the finance function.

Next, work with HR to implement training and professional development opportunities. This will evolve your finance team’s business skills, preparing them to speak in business contexts and contribute to strategic planning, thus helping to avoid scenario in which the organization misinterprets data.

Step Two: Fostering a Culture of Collaboration 

Image result for show me the way big dataCFOs also need to become a catalyst for decision making structures that promote cross- team collaboration to enable their companies to achieve success from big data initiatives. This helps the business to benefit from your finance team’s new competencies. Bureaucratic processes are the common culprits for an organization unable to operate swiftly and efficiently, and you have the ability to partner with the CEO to break down these barriers, championing finance’s ability to provide solutions.

To do so, it’s important to instill “new age principles” across the organization. These include trust, collaboration and transparency. Greater trust among leaders allows exchange of information and discussion of current team challenges, inviting new ways of problem solving and thinking. By ensuring that managers of other functions are aware of meetings and offering them a seat at the business table when decisions are being made, a stronger culture of collaboration and transparency can be cultivated, helping to shine a brighter light on problems in order to develop true solutions.

Step Three: Build your System, Work the System 

A strong software system with business management tools and financial controls will go along way to making sure your analysis and action plans are implemented properly. 
By building an action plan based upon big data and having a business control system such as the MDS-Nx system. You company will be able to focus on the management tools and data and allow the system to police the day to day operations , with real-time alerts, business triggers and industry specific application awareness. 

With a third of organizations reporting that an initiative has failed from faulty use of big data, it’s time to take a look at the ways to set up businesses for success. The most effective organizations will lead by identifying existing talent, developing new competencies, and putting in place software and business tools to manage the action plan. In doing so, strategic decision making can keep up with today’s fast pace of innovation and competition.

Friday, February 11, 2022

Have it your way, payment processing with a personal touch.

We are excited to announce our new partnership with BASYS Processing. They are a family-owned company known for their world-class customer service. BASYS is a leader in the payment processing industry, and they have a proven track record of delivering personal payment processing solutions.

Learn why Basys and their approach can make your payment processing simple easy and efficient. 


The BASYS company? Our employees. We have built an elite team of hard-working, passionate and fun people who are dedicated to helping make our merchants happy. No call center. No elevator music. No “press 3 to reach this department”.  Instead, we have a team of high-energy, client-focused individuals genuinely committed to our growing customer base. We achieve this by fostering an office environment that makes it easy for our people to come to work and enjoy what they do!

This partnership will add significant value for our customers, including these benefits:

·       Accept payments from within The Systems House software.  No need for additional systems.

·       No automated phone systems. The BASYS in-house support team answers every call during customer support hours.

·       Personal support from a knowledgeable Account Manager assigned to your business.

·       An in-house PCI compliance team dedicated to helping you become PCI compliant and remain that way.  This will increase your security and eliminate non-compliance fees.

To learn more about our partnership with BASYS, visit their website

If you would like to get started, contact Chris Miller at BASYS Processing. 

 Chris Miller  Ph. (800) 386-0711

 For more information on TSH or MDS call The Systems House, Inc. at 1-800- MDS-5556. Or send a message to

Click here and tell us how we can help you with your business solutions.